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Customer Care Center

Personal Banking

+1479 279 6405

Monday - Friday | 8am - 6pm EST

Remote Deposit and Business Online Banking

+1479 279 6405

BillPay Customer Support:
+1479 279 6405
Hours of Operation: 7am - 1am EST
7 days a week

Loan Payments:
National Trust Bank Plc
20410 W Penny LN medical lake WA 99622. USA

For Debit Card activation and/or PIN reset please call +1479 279 6405.

To report Lost or Stolen Debit Cards please call +1479 279 6405.

For customer complaints please email info@ntrrbplc.com (This email is for Consumers only and any use by a business for soliciting​ services will be reported to applicable regulatory authorities for abuse).

 

Reminder: For the security of your account, when you call or email please do not disclose any confidential or sensitive information about your account. Over the phone you will be asked to verify your Account Number, Tax Identification Number, and Social Security Number. Additionally, we are only able to provide account information to authorized account signers. 

MORTGAGE PAYMENT INFORMATION

To pay by check or money order please remit payment to the following address:

National Trust Bank Plc Mortgage
Attn: Payment Processing
20410 W Penny LN medical lake WA 99622. USA

To pay by phone please call our Mortgage Customer Service at +1479 279 6405, ext. 1600.
Monday - Friday 8:30am-5:00pm (EST)

To pay by phone you will need to provide your Routing number and checking or savings account number. We do not accept credit cards as payment.

 

CONNECT YOUR CARE   Connect Your Care Logo

Customer Service & Claims
+1479 279 6405   Fax: +1479 279 6405
info@ntrrbplc.com

 With National Trust Bank Plc , you get personalized service, which is hard to get with larger institutions these days. They listen to your needs and respond with timely solutions, and they make time to come out and sit with us face-to-face and work through details. 

Will Montoya
Principal owner and founder of Montoya & Associates

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